Pepper Health Products LLC dba PepperPep.com
Effective Date: September 17, 2026
Last Updated: September 17, 2026

Pepper Health Products LLC dba PepperPep.com (“PepperPep,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting PepperPep.com (the “Website”), communicating with us, or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, when it may be disclosed, and the choices you may have regarding your personal information.

By using PepperPep.com, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Account information
• Order and transaction history
• Products purchased
• Customer-service communications
• Information submitted through forms
• Marketing and communication preferences
• Information reasonably necessary to verify or process an order

When you make a purchase, payment information may be collected and processed by our third-party payment processors. PepperPep may receive transaction-related information from those providers without necessarily receiving or storing your complete payment-card information.

2. Information Collected Automatically

When you visit PepperPep.com, certain information may be collected automatically through cookies, pixels, server logs, analytics tools, and similar technologies.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website or URL
• Approximate geographic location derived from an IP address
• Date and time of visits
• Website interactions
• Shopping-cart activity
• Advertising identifiers
• Cookie and device identifiers

We may use this information to operate and secure the Website, understand Website performance, improve user experience, measure advertising effectiveness, detect fraud, and perform analytics.

3. Cookies and Tracking Technologies

PepperPep.com may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

• Keep the Website functioning properly;
• Remember shopping-cart contents and preferences;
• Maintain account sessions;
• Understand Website traffic and usage;
• Measure conversions;
• Detect fraudulent or suspicious activity;
• Improve Website functionality;
• Provide or measure advertising; and
• Determine how visitors arrived at PepperPep.com.

Depending on the technologies installed on PepperPep.com, third parties such as analytics providers, advertising platforms, payment providers, or social-media services may also place or access cookies or similar technologies.

You may be able to control certain cookies through your browser settings or through any cookie-preference tools made available on PepperPep.com.

Disabling certain cookies may affect Website functionality.

4. How We Use Personal Information

We may use information we collect to:

• Process and fulfill orders;
• Process payments;
• Provide order confirmations and shipping updates;
• Communicate with customers;
• Provide customer support;
• Maintain customer accounts;
• Prevent fraud and unauthorized transactions;
• Verify compliance with Website policies;
• Improve PepperPep.com;
• Analyze Website performance;
• Maintain Website security;
• Provide marketing communications when permitted;
• Measure advertising and marketing effectiveness;
• Maintain business and transaction records;
• Enforce our Terms and Conditions;
• Comply with legal and regulatory obligations; and
• Protect the rights, property, and safety of PepperPep, our customers, and others.

5. Research Product Information

PepperPep.com sells products designated for research purposes.

We may retain records associated with Research Product transactions when reasonably necessary for order fulfillment, fraud prevention, customer service, legal compliance, enforcement of our Research Use Only Policy, or legitimate business recordkeeping.

Purchasing a Research Product does not, by itself, mean that PepperPep considers information about that transaction to constitute medical information or a representation regarding the purchaser’s health.

6. Payment Processing

Payments may be processed by third-party payment gateways, merchant processors, banks, or other financial-service providers.

These providers may collect information necessary to authorize and process transactions.

Information collected directly by a payment provider is also subject to that provider’s privacy policy and security practices.

For security reasons, PepperPep generally seeks to minimize the amount of payment-card information retained directly by us. The FTC recommends that businesses avoid retaining sensitive payment information unless there is a legitimate business need for it.

7. How We Disclose Information

We may disclose personal information to third parties that provide services necessary to operate our business, including:

• Payment processors;
• Shipping and fulfillment providers;
• Website hosting providers;
• E-commerce platforms;
• Email and communications providers;
• Fraud-prevention providers;
• Analytics providers;
• Advertising and marketing providers;
• IT and cybersecurity providers;
• Professional advisers such as attorneys and accountants; and
• Government or law-enforcement authorities when legally required.

Service providers may receive information reasonably necessary to perform services on our behalf.

Third-party services may maintain their own privacy policies governing information they independently collect.

8. Advertising and Analytics

PepperPep.com may use analytics and advertising technologies to understand Website usage and measure marketing campaigns.

Depending on our current configuration, these technologies may collect information about Website visits, page views, advertisements viewed or clicked, referring websites, devices, and purchases or other conversion events.

Some advertising providers may use cookies or identifiers to recognize browsers or devices across websites.

Where required by applicable law, we will provide appropriate mechanisms for managing applicable tracking preferences.

9. Email and SMS Communications

If you voluntarily subscribe to marketing communications, we may use your contact information to send promotional messages.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication.

If PepperPep offers SMS marketing, enrollment and communications will be subject to any additional disclosures and consent requirements presented when you subscribe.

Transactional communications—such as order confirmations, security notifications, shipping updates, or customer-service messages—may still be sent when necessary to provide services you requested.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

The FTC recommends that businesses understand what personal information they possess, retain only information they need, appropriately protect retained information, securely dispose of unnecessary information, and prepare for security incidents.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution, legal compliance, and enforcement of agreements.

Retention periods may vary depending on the type of information and applicable legal or business requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it consistent with applicable requirements.

12. Your Privacy Choices

Depending on where you live and applicable privacy law, you may have certain rights regarding your personal information.

These may include rights to request:

• Access to certain personal information;
• Correction of inaccurate information;
• Deletion of certain information;
• Information regarding certain disclosures of personal information;
• Withdrawal from certain marketing communications; or
• Opt-out from certain forms of targeted advertising or data processing where applicable.

Not every right applies in every jurisdiction or circumstance.

We may need to verify your identity before processing certain privacy requests.

We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.

13. Sale or Sharing of Personal Information

PepperPep does not sell personal information for money in the ordinary meaning of the word “sell.”

However, certain privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include some uses of advertising cookies, pixels, or similar technologies.

Where applicable law provides a right to opt out of such practices, PepperPep will provide an appropriate mechanism for exercising that right when required.

14. Children’s Privacy

PepperPep.com is intended for adults and is not directed to children under 13.

We do not knowingly seek to collect personal information from children under 13.

If we become aware that personal information from a child has been collected in circumstances requiring deletion, we will take appropriate steps to address it.

The FTC’s COPPA Rule establishes additional requirements for websites and online services that collect personal information from children under 13.

Research Products offered through PepperPep.com are restricted to eligible adult purchasers as provided in our Terms and Conditions and Research Use Only Policy.

15. Third-Party Websites

PepperPep.com may contain links to third-party websites or services.

We are not responsible for the privacy, security, content, or practices of third-party websites that we do not control.

We encourage users to review the privacy policies of third-party services before providing personal information to them.

16. Business Transfers

If Pepper Health Products LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction where permitted by law.

Any successor organization’s handling of personal information will remain subject to applicable legal requirements.

17. Legal Disclosures

We may disclose information when reasonably necessary to:

• Comply with applicable laws or regulations;
• Respond to subpoenas, court orders, or lawful government requests;
• Investigate fraud or security incidents;
• Enforce our agreements and policies;
• Protect PepperPep’s legal rights; or
• Protect the rights, property, or safety of customers or others.

18. Do Not Track

Some browsers provide “Do Not Track” signals or other privacy preference mechanisms.

Because standards and legal requirements concerning these signals may differ, PepperPep’s response may depend upon the technology involved and applicable law.

Where applicable law requires recognition of a legally recognized browser-based opt-out preference signal, we will process such signals as required.

19. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our business practices, Website technologies, services, or legal obligations.

When changes are made, we will update the “Last Updated” date at the top of this policy.

Material changes may be communicated through additional methods when required by applicable law.

20. Contact Us

Questions, concerns, or privacy requests may be directed to:

Pepper Health Products LLC
dba PepperPep.com
PepperPep.com

Email: contact@pepperpep.com
Mailing Address: 3130 Cotton Creek Pl, Casper, WY 82604

For privacy requests, please use the subject line:

“Privacy Request – PepperPep.com”